Invoice with three services in E-FactPending, overdue, and paid invoices in E-Fact

Credit and debit notes to correct your invoices

An issued invoice is not deleted. If you need to refund, discount, or charge more, you issue a credit or debit note linked to that invoice.

When to use each one

A credit note lowers what the client owes: a return, a discount after the sale, or a mistake in their favor.

A debit note raises what the client owes: a missing charge or a price difference.

Linked to the original invoice

Each note stays linked to the invoice it corrects, with its concept, reference, amount, taxes, and discount. Anyone can see what changed and why.

With its own receipt

Each note carries its own receipt, just like an invoice, also in electronic format.

How to get started

  1. Message us and we activate your account.
  2. We load your clients, products, and services.
  3. You start billing, collecting payments, and tracking expenses.

Frequently asked questions

Can I delete an issued invoice?

No. You correct it with a credit or debit note, which stays linked to the invoice.

What is the difference between a credit note and a debit note?

A credit note lowers what the client owes; a debit note raises it.

Is the note linked to the invoice?

Yes. Each note keeps the invoice it corrects and the reason.

Can I issue electronic notes?

Yes. Credit and debit notes carry their electronic receipt.

How much does E-Fact cost?

It depends on what your business needs. Request a quote.

See it in action

Try the demo or message us to see it with your own billing.